Privacy Policy

Zero Dent Inc ("we," "our," or "us") operates the Zero Dent mobile and web application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and vehicle details you provide when submitting estimate requests or contact forms.
• Account Information: Email address and password when you create a staff portal account.
• Usage Data: Information about how you interact with the App, including pages visited, features used, and install/launch events.
• Device Information: Browser type, operating system, device identifiers, and push notification tokens when you enable notifications.
• Location Data: General geographic location inferred from your IP address for service area relevance; we do not collect precise GPS location.

We use the information we collect to:

• Respond to estimate requests and contact inquiries
• Provide and improve our paintless dent repair services
• Send push notifications about job updates, appointments, and service alerts (with your consent)
• Manage staff portal accounts and internal business operations
• Analyze App performance and usage to improve the user experience
• Comply with legal obligations

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Third-party vendors who assist with app infrastructure (Supabase for database/auth, Vercel/hosting providers).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• Legal Requirements: When required by law or to protect our rights and safety.

If you opt in to push notifications, we collect a push subscription token to send you relevant updates. You can revoke notification permissions at any time through your device or browser settings, or within the App's Settings page.

Your data is stored on secure servers provided by Supabase. We implement industry-standard security measures including encrypted connections (HTTPS/WSS), row-level security policies, and access controls. However, no method of transmission over the internet is 100% secure.

The App stores some data locally on your device using IndexedDB for offline functionality. This local data can be cleared at any time from the App's Settings page.

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Staff account data is retained for the duration of employment. Customer and lead data is retained per our business records policy. You may request deletion of your data by contacting us.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing where consent was given

To exercise these rights, contact us at the information below.

Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Our App may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us: