Effective Date: August 29, 2025

Last Updated: August 29, 2025

Zero Dent (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or use our Paintless Dent Repair (PDR) services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Address
• Email address
• Phone number
• Vehicle details (make, model, year, VIN, license plate)
• Insurance information (if applicable)

b. Non-Personal Information:

• Browser type and version
• IP address
• Device information
• Pages visited on our website
• Service inquiries and booking history

2. How We Collect Information

We collect information in the following ways:

• When you contact us via phone, email, or our website form
• When you request an estimate or schedule an appointment
• When you visit our physical location
• Through cookies and analytics tools when you visit our website

3. How We Use Your Information

We use the information collected for:

• Scheduling and providing PDR services
• Sending estimates, invoices, and service updates
• Processing insurance claims (if applicable)
• Improving our website and customer experience
• Sending promotional offers and company updates (only with your consent)
• Complying with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Insurance companies (only with your approval)
• Payment processors (for billing purposes)
• Service partners or subcontractors assisting with repairs
• Legal authorities when required by law

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements

6. Security Measures

We use industry-standard security measures to protect your information, including encryption, firewalls, and secure storage systems. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections or updates to your personal data
• Request deletion of your personal data (subject to legal obligations)
• Opt-out of marketing communications

To exercise these rights, contact us at info@zerodent.us or +1 (214) 470-1132.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences in your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Zero Dent
Service Areas: Austin, DFW, Houston
Email: info@zerodent.us
Phone: +1 (214) 470-1132